Privacy policy

1. The website respects the privacy of its customers.

2. In order to provide quality service, we may use your personal data, including, among other things, information about your use of the website and information about your mobile device or computer (“Information Collected on the Website”). The information collected on the website may be used by the website for the following purposes:
   1. To provide you with services and/or to improve the website and/or its services;
   2. For the proper operation of the website;
   3. To analyze and properly manage the website;
   4. To improve the customer service of the website;
   5. To contact you or provide you with information related to the website or the service.

3. When using the website, the website may collect certain information automatically. For example:
   1. Your IP address, protocol, internet service provider, browser, and the device you are using;
   2. A log of your browsing activity on the website, including the pages you visited;
   3. The use of cookies to identify the device you are using. A cookie is a small text file that the website, an online application, or an email may store in your browser or on your computer’s hard drive for future visits to the website;
   4. Information that you enter, share, or that may be derived from your use of the website.

4. We may share your personal information (excluding sensitive information such as credit card details and ID numbers) with third parties, including business partners and service providers.

5. Examples of actions that service providers may perform involving your information:
   1. To develop and maintain the website;
   2. To collect information about customers and/or visitors in order to improve customer service. Afterwards, the website may share such information with potential marketing partners and advertisers;
   3. Sharing with social networks such as Facebook, Instagram and others, and with additional advertisers such as Google, Taboola and others;
   4. For statistical purposes – personal information may be provided to organizations and companies we trust to process the information for us in accordance with the website’s instructions. Unless prior consent is given to transferring identifying information, information shared for statistical purposes does not include identifying details.

6. If the website is merged into the activity of another entity or if the website is transferred to the ownership of another corporation, the information stored on the website may be transferred to the new corporation, but only if it undertakes to comply with this Privacy Policy.

7. Service providers and business partners may have access to all or part of your information, and they may use cookies (as defined above) or other collection technologies.

8. It is important to remember that complete protection against hostile and malicious activity by foreign entities cannot be guaranteed. Therefore, these measures do not provide absolute security, and the website does not commit that its services will be completely immune from unauthorized access to the information collected.

2. Authorization for Mailing, Publications, and Advertising

1. A user who has left details on the website and is added to the website's mailing list—whether by responding via WhatsApp, a bot on the website, or any other way—approves the use of their personal information for the purpose of receiving marketing information, updates, and advertisements from the website from time to time.
   
2. A user who has left details as stated above shall be subject to the mailing provisions detailed in the regulations below.
   
3. One must not leave another person's details on the website without their consent and/or without their presence in front of the screen at the time the details are left and after all terms of the regulations have been explained to them.
4. When leaving details, the user will be requested to provide personal information such as: first name, last name, and an active email address. Providing partial or incorrect details may prevent the possibility of using the service and frustrate contact if necessary. In the event of a change in details, they must be updated on the website.
   
5. It is clarified that there is no legal obligation to provide details on the website; however, without providing them, it will not be possible to receive marketing content and updates from the website.
6. The website will not use the provided details except in accordance with the website's privacy policy, which constitutes an integral part of the regulations.
7. Leaving details on the website and approving the receipt of marketing content includes, among other things, receiving marketing content, information regarding promotions, updates, and discounts offered to registered users.
8. The aforementioned mailing authorization (receipt of marketing content) constitutes the user's consent to the sending of advertisements under the Communications Law (Telecommunications and Broadcasting) (Amendment No. 40), 5768 – 2008 (“Spam Law”).
9. It is clarified that the person providing details may remove themselves at any time from the mailing list by clicking on "Remove from mailing list" which appears at the bottom of any mailing sent, or by contacting the website via email. As long as the registrant has not removed themselves from the mailing list, the website may, subject to the Communications Law, send direct mail to the registrant as stated.
10. The information in the mailing should not be seen as a promise of any result and/or a guarantee for the service offered therein.
11. The mailing in its entirety, including all information appearing in it, is offered "as is" and will be as accurate and correct as possible; however, the information may be incomplete or, alternatively, technical or other errors may have occurred in the information.
12. The user confirms that they shall have no claim regarding advertisements and/or commercials displayed on the website, including regarding their location on the website. It is clarified that regarding advertisements displayed under the sponsorship of a third party, the website has no involvement in the selection of the displayed advertisements, the truthfulness of their content, or the order of their appearance.

3. Security Procedures

1. The website operator uses high security standards to maintain the confidentiality of information and the privacy of its customers as much as possible.
2. The website uses Payplus for clearing purposes; therefore, the security procedures and terms of the clearing providers apply when making a payment on the website.
3. The website utilizes advanced software systems and strict security procedures to minimize the risk of intrusion into its systems and to minimize unauthorized exposure to the databases it owns. However, we clarify that there is no perfect security solution and that absolute immunity of systems against unauthorized access cannot be guaranteed.
4. The website that enables the purchase is secured via SSL protocol, meaning all communication between the browser (at the customer's end) and the website (the web server storing the pages) is encrypted so that the information transmitted between the browser and the website cannot be deciphered.
5. In cases beyond control and/or arising from force majeure, the website operator shall not be liable for any damage of any kind, indirect or direct, caused to the user and/or anyone on their behalf, if information is lost or reaches a hostile party and/or is used without authorization.
6. The website operator makes every effort to provide the user with proper and high-quality service. At the same time, the website operator does not guarantee that the service on the website will be uninterrupted, provided regularly or without breaks, will exist safely and without errors, and will be immune to unauthorized access to the operator's computers, damages, malfunctions, or failures—including hardware, software, or communication line failures—at the website operator's end or at any of its providers.
7. Information about you is stored in databases managed by the website operator and/or by a third party on its behalf, subject to the Privacy Protection Regulations (Data Security), 5777-2017. Sensitive information, such as passwords, is saved in the databases in encrypted form. The databases may be located outside the borders of the State of Israel. By using the website, you consent to the transfer of information about you and its storage outside the borders of Israel.

4. The Right to Review Information

1. The Right to Review Information:According to the Privacy Protection Law, 5741-1981, you are entitled to review the information about you held in the website's databases. If you find that the information about you is incorrect, incomplete, unclear, or not up-to-date, you may contact the company with a request to correct or delete the information about you. If the information in the website's databases is used for the purpose of contacting you personally, you are entitled to demand that this information be deleted.Any request to the company regarding the review and/or amendment of your information must be made in writing according to the details appearing on the contact page of the website. It is your responsibility to ensure that your request has reached the company and is being handled by it. The website operator disclaims any responsibility for requests that did not reach it and/or that were not received in writing and/or that are illegible or unclear.If you believe that the website infringes upon the privacy of its users in general, or your privacy as an individual, please contact the company in writing according to the details appearing on the contact page of the website.

5. Use of Information

1. Personal details provided to us through our website will be used for the purposes specified in this policy, or on the relevant pages of the website. We may use your personal details for the following purposes:Website management;Sending direct mail via mailing software, provided the user has authorized the receipt of direct mail;Providing services purchased through the website (it is clarified that the website is permitted to transfer information to third parties, including the suppliers from whom the goods are purchased);Providing statistical information regarding our users to third parties;Advertising (including, among others, Remarketing) - transferring information to third parties (Google, Facebook, etc.) for the purpose of promoting the website;Handling inquiries and complaints submitted by you or concerning you and related to our website;Keeping the website secure and preventing fraud;Verifying compliance with the terms of service governing the use of the website.
2. The website undertakes not to make any use of the details of customers registered on the site except for the purposes of operating the site, to enable the best possible processing of orders, and to provide information to customers.
3. The website operator undertakes not to use the details of users registered on the site except for the purposes of operating the site only, to enable the receipt of information, and to maintain contact with the user.
4. The website operator may use "Cookies" on users' computers and mobile devices. This is a standard procedure practiced by all online stores.
5. The website operator attaches supreme importance to the security of its customers' information; any information received on the site, whether provided by the customer or collected by a Cookie during site use, is for the exclusive use of the site (subject to the customer's consent to be included in the site's mailing list).
6. Notwithstanding the above, the website operator shall be entitled to transfer a user's personal details to a third party in cases where the user has performed an act or omission that harms and/or may harm the website operator and/or any third parties, the user has used the website operator's services to perform an illegal act, if a court order is received by the website operator instructing it to provide user details to a third party, as well as in any dispute or legal proceeding.

6. Contact Us

1. The website strictly adheres to the provisions of the law and respects the rights of website users and others to privacy and a good reputation. If you believe that content has been published on the website that harms you for any reason, please contact us using the details below, and we will endeavor to handle your request as soon as possible. Such inquiries can be submitted through the following means:
   By email: customer.service@lihidaniel.com
   By phone: 054-764-9697